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Privacy Policy

INTRODUCTION:  We value the amount of trust that you place in us and that’s the reason we put into action the highest standard of privacy for all our transaction and customer information. We are very sensitive to privacy issues over the internet and therefore consider it very necessary to inform you about various manners in which DWEAR receives the information from those visiting the website for exploring or shopping. Also, note that our privacy policy is subject to change at any given time by the management without notice. Please review the policy periodically to learn about DWEAR's information collecting and dissemination practices. If you have a concern or question, feel free to contact us via an email at info@dwear.com 1. COLLECTION OF PERSONAL IDENTIFIABLE INFORMATION:  You don't need to reveal your personal information while browsing or exploring our website, however, our web servers collect your non-personal identifiable information such as your browser details, number of clicks and visits, products that you viewed, time spent on the website, IP address, etc.  We collect personal information such as your name, phone number, email address only when you sign-up to our website to create a free account with DWEAR and we ensure that your information with us is completely safe and we do not share it with any detrimental third parties or companies.  Please note that it’s not compulsory for you to provide your personal/non-personal information and the information provided by you is with your full authorization, preference and desire to share it with us. By accessing our website or by sharing your information, you allow DWEAR to use your information including personal or sensitive ones to be stored by DWEAR in an electronic medium for utilizing it when you visit the website next time or while you order products from the website or while you avail any of the service offered by DWEAR. In relationship with you using the website, DWEAR is also authorized to gather, analyse, disseminate and share your information and data with the company's advisors, marketing team, consultants or any other partnered third-party to adhere to the needs and requirements of any lawful application and purpose. For looking up at grievances and for the avoidance of any kind of uncertainty, DWEAR is not obligated to verify sources of your provided information and data for further identification and authentication. You at any given point of time can unsubscribe or withdraw by providing to us in a writing at email. 2. USE OF INFORMATION AND DISCLOSURE: DWEAR uses your personal information in order to provide you with the products and services that you request. We use your informational data to market to you and we even make it possible for you to opt-out of such uses if you desire to. We make use of your personal identification information and data for resolving disputes, to promote safe online services, to troubleshoot issues and problems, to collect payments, to do researches and to measure consumer's specific interest relating to our products and services, to inform you regarding promotional offers that are online and to send you updates via email.  DWEAR also uses your data and information to customize your online shopping experience, to detect and protect the community including you from errors and glitches. We utilize consumer data for protection from fraudulent and lawbreaking activities by ensuring it is secure in our databases. We may also share your information with our associates, designers, trusted third parties in order to perfectly render our services to you in a timely and appropriate manner. Some of the parties to whom DWEAR may share your information: A) DWEAR may share your email address, your phone number and your mailing address to the courier company for delivering you the products that you order from the website www.dwear.co  B) DWEAR may share some of your information with the suppliers  in order to provide you with updated information regarding your orders and product deliveries. C) DWEAR may provide your website-generated data to software and web developers so that we can enhance the features and content on our website. D) DWEAR may collect some additional information such as a billing address, a credit/debit card number and/or other payment instrument details and tracking information from cheques or money orders. However, these details would be secured and would not be shared with the third parties. E) When you sign up and register online on the website, we may also share your information with our partners and reputable/trusted third parties who may suggest you with products and services that might interest you. DWEAR reserves the right to divulge information to comply with the order from any government or judicial authorities as per the requirements of law or to prevent any sort of harm to persons or properties, to reduce risk and to fight fraud. F) When you post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide us. We will retain this information to resolve disputes, provide customer support and troubleshoot problems as permitted by law. G) When you send us personal correspondence, such as emails or letters or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. H) DWEAR may disclose personal information if required to do so by law in good faith to law enforcement offices, third party rights owners or others in good faith belief that such disclosure is reasonably necessary to enforce our terms and privacy policy; respond to claims that an advertisement, posting or other content violates the rights of a third party or to protect the rights, property or personal safety of our users or the general public. I) DWEAR and its affiliates will share/sell some or all of your personal information with another business entity, should we plan (or our assets) to merge with, or be acquired by that business entity or re-organization, amalgamation, restructuring of business. However, should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. The information that DWEAR collects is done by making use of server log files and various other tracking technologies which helps us in analysing multiple types of technical information and data which may even include cookies. You acknowledge, understand and agree that our data collection and processing is for a lawful purpose and for providing you with improved goods and services. 3. PRIVACY POLICY FOR SELLERS: When you use our website, we collect and store your information to ensure a safe, efficient and smooth experience. However, the sellers strictly cannot disclose any personal/additional information to the buyers. The sellers have the freedom to enjoy our services but in compliance with our legal obligations to enforce our terms and policies, user agreement, to secure the private information, to facilitate our marketing and advertising activities or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services. DWEAR may use the information provided by the seller for marketing and advertising activities in good faith but under no circumstance would disclose the seller’s personal information to any other party for other purposes without your explicit consent. When you post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide us and if any contact is made with the buyer through mediums other than our chat rooms or message areas which may include but is not limited to exchanging phone numbers and making a contact through it or through emails ids, social media apps or so, the seller’s account shall get terminated/suspended. 4. Email Policy: Our company may use your email address when you register or sign-up for the website while purchasing products. We may send you promotional or informational messages through email and you as a customer have complete control regarding which of these emails you want to receive. If in the case at any point in time you decide that you no longer wish to receive such communication messages from our side, you can always unsubscribe from our email list by following the guidelines provided in our communications. Please note, after receiving your request, it might take some hours or days of period for you to opt-out or it to be effective. 5. SECURITY: DWEAR is 100% committed to safeguarding all the information that is received from you. We put every possible management and technical practice to work in order to protect the integrity, surveillance and confidentiality of information and data received from each and every visitor on the website and we keep them secured. While on the other hand we also inform our visitors and consumers to be aware and take care from their side. While using a shared computer network or resources for protecting their sensitive information. We request you to sign off from the website once finished using a shared computer or network. However our website links to other websites that may collect personally identifiable information about you. DWEAR is not responsible for the privacy practices or the content of those linked websites. While you make a purchase, the website redirects you to a payment gateway for making the product payments. The payment gateway platform encrypts your personal payment information by making use of a socket layer security technology to make the transaction secure in every possible manner. To clarify we ensure that DWEAR does not have access to your payment information or the data that you put while using the payment gateway platforms.  If you are located outside India the law enforcement may differ for you and if you choose to provide your information to us, please be aware that our company keeps and transfers information to India for processing it. While using our website if you notice any suspicious activity on your computer or mobile phone device or on the portal, you are requested to reset your password at once. If you are a registered user with DWEAR website, we request you to not share your login information with anyone. 6. COOKIES POLICY: Cookies are files, a tiny element of data that websites can send to your web browser which later gets stored on the hard drive of your mobile or computer device. Cookies are used to identify and recognize the visitors and users while they visit the website or any webpage on the website. DWEAR uses cookies to improve the user experience by following the regulated criteria. DWEAR uses cookies to accelerate the online buying process by displaying you the merchandise based upon your interests and preferences to create a more personalized online shopping experience. We also make use of cookies to offer dynamic and versatile services to our regular shoppers in an extra efficient way. You can stop your browsers from accepting cookies by using a manual browser setting, but this would restrict your use of the website to some extent. We assure you that the cookies placed by our website in your browser have nothing to do with your private and personal data and are absolutely free from viruses. We also make use of third party analytic platforms to track and process the cookies. However, please note that, DWEAR does not control the use of cookies by third parties. 7. GRIEVANCES: We listen to all our customers and solve every issue and problem that occurs. If you have any question or grievances regarding any of our policy, product, services or terms, please contact us by writing us at info@dwear.com 8. PHISHING IDENTITY THEFT: It is a major issue nowadays and it is also a great concern for online shoppers. In order to keep you secured from identity theft, we protect your informational data as our top priority. We do not and will not, at any time, request for credit card information from our users via unsolicited calls or emails.   CONTACT US- Check out our terms and conditions for more information on our services. Connect with us regarding anything and everything at the details given below. We respond quickly! Contact Details: info@dwear.co

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